Is Ferrum Bikes still in business?
No. Ferrum Bikes is no longer producing, selling, or servicing steel bike frames. The business has fully closed.
Can I get support for a frame I purchased in the past?
No. We are no longer able to offer support, service, repairs, replacements, or guidance for any previously purchased frames.
Can I get a refund or replacement for a past order?
No. The company is closed and cannot issue refunds, replacements, or warranty coverage.
What should I do if my frame needs repair or alignment?
Please contact a local frame builder or a qualified welding shop. They will be able to assist with adjustments, repairs, or alignment issues.
Can I still contact you for questions?
You can contact us, but we cannot provide frame support or service of any kind. Any inquiries about old frames should be directed to a frame builder or weld shop.
Are you rebranding or launching something new?
Yes. Ferrum Bikes as a frame company is finished, but future projects or merchandise may appear under the Ferrum name. Stay tuned.
Will Ferrum Bikes make frames again in the future?
No. There are no plans to return to frame production.
Why did Ferrum Bikes stop selling frames?
The business was no longer financially sustainable. Rather than continuing at a loss, operations were shut down fully.
Do you still offer merchandise?
Possibly — we may release limited runs of legacy Ferrum merch. Anything available will be listed on the site.