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FREQUENTLY ASKED QUESTIONS

More than likely, your answer is here! Please read first so we can focus on making your frames faster 🙂

    • Do you accept returns of any kind?
      -Sorry but no. Due to the handmade nature of our frames, we cannot accept returns. If you’re unhappy with something we will do our best for you.
    • Do your frames fit tapered forks?
      -Absolutely! We wouldn’t offer a bike that didn’t. You need a headset standard “44IETS” or “ZS44/28.6 EC44/39.8” which sell for about $15 at the larger bike parts retailers.
    • How much is it to ship to my country?
      -Please add your frame to the cart and you will be given a price BEFORE you checkout. The prices quoted don’t include possible import taxes and fees but we work hard to ensure these fees are low. Also the shipping cost charged to us by our courier is typically double what we charge you but we help pay for your shipping fees so you get the best deal.
    • Will you sponsor me?
      -Our one and only sponsorship slot is currently filled. We will announce on Instagram when we’re going to have more openings.
    • Can I be an ambassador?
      -We have a few more slots open for these! You can make money and receive discounts! You already brag to your friends how awesome this or that is, so why aren’t you getting paid for it! WE WILL HOOK YOU UP! Contact us for more information.

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