Warranty Terms

ALL WARRANTY CLAIMS ARE REMEDIED VIA REPAIR(S) ONLY.

Coverage Duration:

Original Owner:
– Covered for 2 years.
– If within the first year of ownership: We will pay for labor, materials, shipping both ways, and any painting.
– After the 1st year: We pay for labor and materials. The customer will be responsible for shipping both ways and any painting.

Custom Geo Frames:
– Covered for 2 years.
– Within the first year of ownership: We will pay for labor, materials, supplies, shipping both ways, and new painting.
– After the first year of ownership: We pay for labor and materials. The customer will be responsible for shipping both ways and any painting.

Second-Hand Owner:
– No coverage. We are happy to potentially repair your frame for a fair rate if your frame is deemed repairable by us. You will be responsible for shipping both ways, labor costs, materials, and painting. Contact us for a quote.

Limited Warranty:
– Discounted, “In Stock” and Blem Frames:
  – 1 year from the purchase date: We will pay for labor and materials. The customer will be responsible for shipping both ways and the cost of painting.
  – After 1 year: No coverage. We are happy to repair your frame for a fair rate if your frame is deemed repairable by us. You will be responsible for shipping both ways, labor costs, materials, and painting.

Warrantied Items:
– Our frame that we manufacture. No accessories or parts.

What Voids Coverage?
– Crashes, abusive riding, impacts, lack of maintenance that causes incidental damage, rust (preventable with care and maintenance), and any incidental situations.

Crash Replacement:
– If within the warranty period, we may at our sole discretion offer a discount towards a new frame.

Repair Service:
– Voided warranty, expired warranty or severely damaged your steel frame? We can more than likely repair it, whether it’s ours or anyone’s frame, for the cost of materials, labor, supplies, shipping, and any painting. Please contact us for more details and a quote.